Client Stories

Client success is our success

SMART International

SMART International Image

Business Challenge

SMART is a non-profit community created for people seeking a self-empowering way to overcome addictive problems.

  • Transom provided full design, implementation, maintenance, administration and support of the infrastructure, apps, and communication channels.
  • Our full services included: Server Administration, Hosting Services, Application development, Infrastructure Incidents resolution and performance optimization.
  • A new strategic plan to help guide SMART in the five-years ahead
  • New websites launched
  • New and improved tiered online facilitator training structure
  • GuideStar Platinum status achieved
  • Number of SMART meetings triples over past 4 years
  • IT audit resulting in new/improved IT support and processes
  • Online meetings platform updated to display slides with tools and helpful information
  • Family & Friends meetings crossed the 100 mark
  • Meetings held in correctional and military/veteran facilities, schools, hospitals, and treatment centers continue to expand
  • 2,500 meetings worldwide – a milestone that seemed unfathomable as recently as 10 years ago